Effective Date: 15 April 2025
At Stay Ageless Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information, including SMS communications.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Date of birth
- Appointment details
- Service interests
- Billing or payment information, if applicable
- Information submitted through forms, chat widgets, lead forms, or booking requests
- Website usage data, cookies, and analytics data
2. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Send appointment reminders
- Respond to inquiries
- Provide customer support
- Send service updates, promotions, and marketing messages if you have opted in
- Improve our website, services, and customer experience
- Maintain internal records and business operations
3. SMS Opt-In and Communications
By submitting your phone number through our website, forms, or other contact methods, you may consent to receive text messages from Stay Ageless Clinic. These messages may include:
- Appointment confirmations
- Appointment reminders
- Follow-up messages
- Customer care messages
- Promotional or marketing messages, where consent has been provided
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly. Reviewers specifically look for opt-in details plus message frequency and rate disclosures.
4. Sharing of Information
We do not sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to deliver messaging services.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve website performance, understand visitor behavior, and support advertising and remarketing efforts. You can control cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights and Choices
You may:
- Opt out of SMS communications at any time by replying STOP
- Request updates or corrections to your personal information
- Request that we delete your information, where applicable
- Disable cookies through your browser settings
- Contact us with privacy-related questions
8. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Stay Ageless Clinic
1097 Old Country Rd, Suite 105, Plainview, NY 11803
516-924-4153
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.